In the era of 5G and Wi-Fi calling, it may seem like your phone can make voice calls in just about any situation. That’s not always the case, though. There are many reasons why you might be unable to make an LTE call at any given moment. If you’re a Sprint customer, there’s a good chance that you may have recently noticed this limitation firsthand. If you’re struggling to understand why your LTE calls have been disabled, we’ve got some answers for you! In this blog post, we’ll explain exactly what LTE calling is, why it gets disabled on Sprint phones, and how you can enable it once again. Don’t worry; it’s much simpler than it sounds!
Why Did Sprint Turn Off My LTE Calls?
If you have recently experienced poor LTE service, we can help you get back to full speed. Sprint has made a change that may affect your ability to make or receive calls on the Sprint Network, including on the Sprint LTE Network. A recent change to our network management procedures has limited the number of data customers can use while on our 4G LTE and 3G networks. This change will improve data service and capacity in areas where customers are experiencing poor network coverage, while still providing all customers with the same high-speed data experience.
What Is LTE Calling?
When you make a phone call on LTE, you’re taking advantage of Voice over LTE, or VoLTE. This is a more advanced form of voice transmission and reception that relies heavily on data networks. VoLTE is one of the key building blocks of a 5G network, and it’s expected to become the dominant form of voice communication over the next few years. In a nutshell, VoLTE allows you to place a phone call as if you were connecting to the internet. Your phone sends data to a nearby cell tower, which converts your voice into a digital signal and floods the network with it. If you’re on an LTE network, this is a seamless process. If you’re on anything else, though, your voice will likely travel through your phone’s old antennas. This will cut down on call quality and make you more susceptible to dropped connections.
Reasons For Sprint Turn Off My LTE Calls?
- The Sprint Network is over capacity and needs to be reduced to allow for the addition of new customers.
- The Sprint Network has been over capacity for a long time and is being expanded to accommodate the addition of new users.
- The Sprint Network is being expanded and will become over capacity in the near future.
- The Sprint Network has been experiencing problems with coverage, but this is changing as it expands into new areas.
- The Sprint Network may need more cell sites to increase its coverage in certain areas of the country, but this will not be done until after expansion is complete.
- These are legitimate reasons why your LTE calls are not working properly on the Sprint Network, though they may never be completely resolved, especially as it expands into new areas of the country that were previously underserved or under-served by its network coverage. 7: It’s an intentional effort by Sprint to limit data usage across its network so as not to overload its network with too many data users. 8: Sprint’s Network is so overloaded that it needs to throttle back on data usage in order to keep its customers from experiencing network congestion and slow speeds. 9. Your data usage is being throttled by Sprint because you are using too much data across their network.
- 10. Your LTE calls are failing because your phone has been locked, or it may have been reset by Sprint and you need to contact your service provider for assistance.
Is There A Way To Enable LTE Calling?
- On your phone, go to the Settings menu and select “About.” From here, you will see the software version of your phone. If it says “Software Version X
- Scroll to the bottom of the screen and tap “Build Number” seven times. (You may need to restart your phone after performing this step.)
- Go back to the Settings menu and select “About.” From here, you will see the software version of your phone. If it says “Software Version X.Y,” then go to step 4.
- Go back to the Settings menu and select “System Updates” or “Software Update” (depending on your phone).
- From here, scroll down until you see an option that says “Check for Updates.” Tap this option and wait for it to finish downloading. After the download finishes, update your phone again to ensure that LTE Calling is enabled!
- Slide out the notification panel (on the right side of your phone) and tap the gear icon at the top of your screen to open Settings → About Phone → Status & Toilette Updates (or Status & Maintenance).
- Scroll down to find an entry labeled “Update Software,” and tap it to download an update for your phone. You may need to restart your phone after this step is complete.
- Go back to Settings and scroll down until you see an option that says “Check for Updates.” Tap this option and wait for it to finish downloading. After the download finishes, update your phone again to ensure that LTE Calling is enabled!
- Slide out the notification panel (on the right side of your phone) and tap the gear icon at the top of your screen to open Settings → About Phone → Status & Toilette Updates (or Status & Maintenance).
- Scroll down until you see an entry labeled “Update Software,” and tap it to download an update for your phone. You may need to restart your phone after this step is complete.
- Go back to Settings and scroll down until you see an option that says “Check for Updates” or “Software Update” (depending on your phone).
- From here, scroll down until you find a section that says “System Updates.” Tap this section and wait for it to finish downloading. After the download finishes, update your phone again to ensure that LTE Calling is enabled!
Limiting Factors For LTE Calling On Sprint
- You must have an LTE device.
- Your carrier has to enable LTE calling on your account.
- You need to activate a feature in your device that will make it capable of sending and receiving calls through the network.
- Your phone needs to support VoLTE, which is currently only available for iPhone XS and newer devices running iOS 12 or higher, and Samsung Galaxy S9 and newer devices running Android 8.0 Oreo or higher (Android 8.1 Oreo is required for voice calls).
- Your phone must be connected to a carrier’s network at least once every 24 hours, in order for the feature to work properly (even if you have a SIM card from another carrier).
- The feature may be disabled by your carrier at any time without notice (even if you have a SIM card from another carrier).
- If you are using an iPhone XS or newer device, you can use Apple’s FaceTime app to place VoLTE calls on Sprint.
- If you are using an Android device, you can use a t You won’t receive any notifications about whether your phone is connected to the network or not, so it’s important that you check at least once every 24 hours if your phone is connected to the network.
Final Words
In a perfect world, every carrier would keep their LTE networks open at all times. Unfortunately, this just isn’t feasible. While many networks are able to stay open even when they’re at capacity, networks with a smaller capacity will quickly reach a point of no return. Eventually, the network will have to be shut down or risk damaging the hardware used to transmit data. For this reason, LTE calling will always be turned off in many situations. While some carriers may be able to sustain higher LTE capacity for longer than others, we don’t expect this issue to go away any time soon.